Bank Sohar’s First Branch in Musandam, Khasab Goes Live
In continuation of its efforts to reach out to all customers across the nation, and catering to the financial needs of a fast growing retail and corporate customer base, Bank Sohar recently announced the soft opening of its first branch in the Governorate of Musandam, located in Willayat Khasab, and the 31st full-fledged branch in its ever expanding network across the Sultanate.
The new branch opened its doors on 6th May 2018 in the presence of Mr. Khamis Masoud Al Rahbi, Senior AGM Retail Banking, and other members of the bank’s senior management team to ensure the new branch is set to truly reflect Bank Sohar’s drive to excel in all aspects of customer service. In commemoration of the soft launch, the Bank presented a special gift to the first customer who opened an account at the branch.
Commenting on the bank’s expanding network, Mr. Rajeev Arora, DGM and Head of Retail Banking, said, “Bank Sohar’s geographical expansion is central to its retail strategy and efforts to enhance customer centricity and service excellence to reach out to our clients. In ‘The Year of You’, as well as beyond, this would be a market differentiator as an approach as well as the need of our customers. Technology with a human touch, and increasing our digital and physical footprints remains high on our agenda as our main platform for customer engagement, working in parallel with our investments in digitization and online communication to drive customer excellence”.
The new branch houses a spacious design covering a range of customer friendly facilities. Manned by qualified and friendly staff, the branch delivers a complete portfolio of the bank’s products and services from 08:00am until 2:00pm on working days, with 24 hour ATM and CDM facilities on-site.
Since inception in 2007, Bank Sohar has been consistently bringing innovation and excellence to Oman’s banking sector through its extensive operational network of branches and value-additions such as convenient cash withdrawal services at over 1,000 ATMs across the country that operate under the ‘OmanNet’.
The Bank’s ATMs at the newly launched Khasab branch, along with those at Buraimi and Shinas border operate with the ‘Dirhams Dispensing’ facility; thus adding immense convenience to businessmen who travel and transact business across the border on a regular basis, as well as to customers who visit the United Arab Emirates. The Bank’s customers enjoy the advantage of a Cash Deposit facility at all branch ATMs as another value-added service. In addition, the Bank’s E-channels, encompassing SMS Banking, Internet Banking services and a specialised Mobile Banking Application for Android and iPhones, allow customers to access their bank anytime and from anywhere. Furthermore, Bank Sohar has implemented the Mobile Payment Clearing and Switching System (MpClear), where customers will be able to conduct funds transfers on the Bank Sohar Mobile Banking App, using their phone numbers instead of their account numbers, which allows transfers 24x7.
For more information on Bank Sohar visit www.banksohar.net or call 24730000. You can also follow the Bank on Facebook at www.facebook.com/excel.banksohar, on Instagram at www.instagram.com/banksoharexcel or join the conversation on Twitter @banksohar_excel.